Collection Procedure


Customer Service Chat

Accounts may be turned over by using a variety of methods. Once the accounts are received, they are entered into our computer system and the acknowledgment of the accounts is sent to the client and the first notice is sent to the consumer and immediate contact is made by the collector. The debtor is also placed on the automated dialer which will call giving the consumer the option to pay through the automated system.

Accounts are worked on a systematic basis by using a series of techniques executed through telephone calls and letters until they are successfully paid in full or final determination can be made.

When the consumer makes no response or effort, legal action will be considered and will only be taken upon clients written authorization.